This Privacy Policy explains how ProcureFlow Technologies Pvt. Ltd. ("ProcureFlow", "we", "us") collects, uses, and protects the personal data of visitors to procureflow.in and users who contact us. We are committed to handling your data responsibly and in line with India's Digital Personal Data Protection Act, 2023 (DPDP Act).
We process this data on the basis of your consent, given when you submit a form, and for our legitimate business interest in responding to you.
We do not sell your personal data. We share it only with trusted service providers that help us operate — our website host and network (Cloudflare), and our email providers (Resend for transactional email, Brevo for marketing email) — who process it on our behalf under equivalent-protection contracts. We may disclose data if required by law.
We retain enquiry data only as long as needed to respond to you and for our legitimate business records, after which it is deleted or anonymised.
Under the DPDP Act you have the right to access, correct, update, or request deletion of your personal data, and to withdraw consent at any time. To exercise these rights, or to raise a grievance, contact our Grievance Officer, Rajshree Bhagit, at privacy@procureflow.in. You may also escalate to the Data Protection Board of India.
We use Cloudflare Web Analytics, which is privacy-preserving and does not set cookies or track you across sites. We do not use advertising cookies. Our platform for logged-in customers uses only strictly necessary cookies for security and session management.
We apply reasonable technical and organisational measures — including encryption in transit and access controls — to protect your data against unauthorised access, loss, or misuse.
For any privacy questions, requests, or complaints, contact our Grievance Officer:
ProcureFlow Technologies Pvt. Ltd.
Email: hello@procureflow.in
Pune, Maharashtra, India
We may update this policy from time to time. The "last updated" date above reflects the latest version.